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City of Newcastle Utilities

Newcastle Utilities
The City of Newcastle provides water, sewer and garbage services.

The City of Newcastle reads all water meters monthly and sends bills the end of each month for all water, sewer, and garbage usage.
The charges are from the first to the last day of each month - and due the 15th of the following month.

If the utility account is not paid within 45 days from the billing date, a $20.00 penalty will be assessed and the customer is sent a disconnection notice by mail. To insure continued utility service the customer must pay the balance in full prior to the disconnection date listed on the notice.

Utility Payments
The City offers an automatic payment plan for interested customers. The form is available in the City Office. Utility payments can be made at the City Office Monday-Friday (excluding holidays), mailed or dropped in the drop box located next to the City Office door. The drop box is checked daily Monday thru Friday (excluding holidays) for utility payments.

Utility bills can also be paid by credit card either over the counter, or by clicking on the link to the right and following the instructions. To pay your bill online with a credit card,
click here>>
Opening an Account:
To open an account every customer, prior to receiving water, sewer and/or garbage service from the city, at any premise, shall deposit with the City the sum of one hundred dollars ($100.00) for service to each premises.
Each new account has a service charge fee of $15.00 on the first bill.
Refund of Deposit:
If a customer has not been delinquent in the payment of his water, sewer and/or garbage service charges, for the immediately preceding 12 consecutive billing months, the customers deposit shall be refunded, without interest, to the customer upon request.
To contact the City for utility services, call 307-746-3535. In a WATER emergency call 307-746-3535.
To sign up for automatic payment of your water bill, fill out and return this form to the City Clerk`s office: Auto Pay Form >>

Newcastle Water and Sewer
Inside City Limits Billing Rates
Rates are subject to change at city councils discretion.
(Effective date Dec 18, 2017)

$43.55 MINIMUM BILL

Water:
First 2,000 gallons or less.............$11.27
Next 3,000 gallons.......$3.57 per 1,000 gallons
All over 5,000 gallons...$2.96 per 1,000 gallons

Sewer:
First 2,000 gallons or less ...............$15.33
Over 2,000 gallons .......... $2.63 per 1,000 gallons

Exemption: Summer Sewer Averaging
We average 5 winter months (Nov, Dec, Jan, Feb, and Mar) for residential customers
Outside City Limits Billing Rates:
Rates are subject to change at city council`s discretion.
(Effective date Dec 18, 2017)

$57.06 MINIMUM BILL

Water:
First 2,000 gallons or less ............... $17.80
Next 3,000 gallons ....... $6.20 per 1,000 gallons
All over 5,000 gallons ... $4.63 per 1,000 gallons

Construction Water:
All amounts.................. $2.35 per 1,000 gallons

Sewer:
First 2,000 gallons or less ............... $15.33
Over 2,000 gallons ...... $2.63 per 1,000 gallons

Exemption: Summer Sewer Averaging
We average 5 months (Nov, Dec, Jan, Feb, & Mar) for residential customers
For the Water Quality Report for 2019: For the Water Quality Report for 2020:
Click Here>> Click Here>>
For the Water Quality Report for 2021:
Click Here>>

Newcastle Garbage Collection
The City of Newcastle has an automated system. The City will provide the customer black 95 gallon or 300 gallon container(s) when service is started. The garbage container is delivered, and placed where it needs to be on the day of collection.
You can move your garbage container back to your house after it has been emptied, provided you move it back to the spot on the day of collection. (We suggest the night before.)
Inside City Limits Garbage Pickup: (effective (Dec 18, 2017)

95 gallon ---- $13.95 a month picked up 1 x wk
300 gallon - 1 can Monthly Rate ----1 x wk $49.60, _2 x wk $99.19, 3 x wk $148.79, _4 x wk $198.36, 5 x wk $247.97
300 gallon - 2 can Monthly Rate ----1 x wk $67.97, _2 x wk $135.92, 3 x wk $203.89, 4 x wk $271.84, 5 x wk $339.81
300 gallon - 3 can Monthly Rate ----1 x wk $91.84, _2 x wk $183.68, 3 x wk $275.52, 4 x wk $367.36, 5 x wk $459.20
300 gallon - 4 can Monthly Rate ----1 x wk $115.72, 2 x wk $231.44, 3 x wk $347.16, 4 x wk $462.87, 5 x wk $578.60
300 gallon - 5 can Monthly Rate ----1 x wk $139.60, 2 x wk $279.19, 3 x wk $419.99, 4 x wk $558.38, 5 x wk $697.97
300 gallon - 6 can Monthly Rate ----1 x wk $163.48, 2 x wk $326.94, 3 x wk $490.42, 4 x wk $653.90, 5 x wk $817.38
300 gallon - 7 can Monthly Rate ----1 x wk $187.35, 2 x wk $374.70, 3 x wk $562.06, 4 x wk $749.40, 5 x wk $936.76
300 gallon - 8 can Monthly Rate ----1 x wk $211.24, 2 x wk $422.46, 3 x wk $633.70, 4 x wk $844.92, 5 x wk $1056.17
Outside City Limits Garbage Collection: (effective Dec 18, 2017)

95 gallon ---- $20.93 a month picked up 1x wk
300 gallon - 1 can Monthly Rate ----1 x wk $77.15, _2 x wk $154.29, 3 x wk $231.44, _4 x wk $308.57, _5 x wk $385.73
300 gallon - 2 can Monthly Rate ----1 x wk $119.41, 2 x wk $238.78, 3 x wk $358.18, _4 x wk $477.57, _5 x wk $596.97
300 gallon - 3 can Monthly Rate ----1 x wk $161.63, 2 x wk $323.28, 3 x wk $484.91, _4 x wk $646.55, _5 x wk $808.18
300 gallon - 4 can Monthly Rate ----1 x wk $203.89, 2 x wk $407.77, 3 x wk $611.66, _4 x wk $815.53, _5 x wk $1019.43
300 gallon - 5 can Monthly Rate ----1 x wk $246.13, 2 x wk $492.25, 3 x wk $738.39, _4 x wk $984.52, _5 x wk $1230.65
300 gallon - 6 can Monthly Rate ----1 x wk $288.38, 2 x wk $576.75, 3 x wk $865.13, _4 x wk $1153.49, 5 x wk $1441.88
300 gallon - 7 can Monthly Rate ----1 x wk $328.79, 2 x wk $657.56, 3 x wk $986.36, _4 x wk $1315.15, 5 x wk $1643.93
300 gallon - 8 can Monthly Rate ----1 x wk $371.03, 2 x wk $742.06, 3 x wk $1113.09, 4 x wk $1484.11, 5 x wk $1855.15
Additional garbage collection:
95 -- gallon containers --- $41.33 per container
300 - gallon containers - $110.21 per container
ROLL OFF Container Charges:
Rental - $7.00 a day for a 10 cubic yard roll off;
15 yard - 9 ft (length) x 8 ft (width) x 6 ft (height) 10 cubic yards
Rental: $10.00 a day for a 20 cubic yard roll off

Dump Fee: Minimum is $100.00 a dump for loads up to 2500 LBS and an additional $.06 a pound above 2500 pounds

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